Enrolment
Enrolment is conditional upon Tony the Dog Trainer receiving full payment and a completed registration form prior to the commencement date of the course.
Handler Involvement
Training courses require the active involvement of responsible handlers. These handlers need to be old enough to understand and follow training instructions.
Scope of Group Classes
Group classes cover content that is specific to the particular course. Issues with dogs that require an individualised behavioural training approach cannot be adequately addressed in a group setting, and will be better addressed in private 1:1 training. Tony the Dog Trainer will make any recommendations for this as necessary to help you and your dog.
Privacy
Your personal details are not shared with anyone else. I may take photographs and/or video during the course for promotional use and these will only be taken and used with your permission.
Late or Missed Payments
Late or missed payments may incur a 20% administration fee. Please be prompt with payment and communicate with Tony the Dog Trainer if there are any issues.
Rescheduling Classes
Tony the Dog Trainer reserves the right to postpone or reschedule individual or group classes within a course. In this eventuality, all efforts will be made to reschedule at a mutually suitable time for Tony the Dog Trainer and the participants. A group class may only be rescheduled at the discretion of Tony the Dog Trainer.
Cancellations and Refunds
Tony the Dog Trainer reserves the right to cancel or postpone a course in its entirety if insufficient numbers are reached for the course to commence. In this eventuality, anyone registered and paid will receive a full refund.
Due to the restricted numbers in classes, no refunds for course fees either in part or in full, are available for non-participation or withdrawal once the course commences.
Working With Dogs
Working with dogs can be unpredictable and dangerous. Tony the Dog Trainer will not be liable for any injury, death, accident, loss, lost dog or any other problem that may appear to have resulted from training or following training from Tony the Dog Trainer. All training is at the dog owner's risk. Please take all necessary precautions.
If, in the opinion of Tony the Dog Trainer, a dog may present a risk to other dogs or humans, Tony the Dog Trainer reserves the right to exclude that dog from continuing in group classes.